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Old 03-22-2005, 10:18 PM   #16
cobra330
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Thanks Tony for that...I almost bought something from those guys...and now I can guarantee not one cent will go there way! Customer Service, is as stated, EVERYTHING! Trust me...that is one of my big pet peeves with signing vendors. I don't care how bad your day was....leave the tude at the door! I am in sales my self..and trust me..you can not be that way or else your customers go elsewhere. Especially in the Mustang Mod market where there are only about a million vendors...it is just not that hard to buy things elsewhere. Why people don't get that I will never know...and the worst thing is...word of mouth is your BEST or WORST Marketing! So tick off one person...you just ticked off everyone he knows..as it is guaranteed he told every single person he knows!

Sorry you had to go through that Tony..that really is not good at all!!!

Yeah..can't stress enough to all you members..if you are buying something from a club vendor..GET YOUR DISCOUNT! If your going to buy something...CHECK OUT OUR VENDOR SECTION!! AND GET YOUR CLUB DISCOUNT! I know several of the vendors on the list are VERY HELPFUL and WANT YOUR BUSINESS! Sorry for all the yelling but, I can't stress it enough...

Thanks!
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Old 03-27-2005, 09:15 PM   #17
scocher
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Quote:
Originally Posted by cobrabitn
No Mike, I did not buy from him.

Pat, you're bad!
Yeah, but he's totally correct!
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Old 03-27-2005, 09:16 PM   #18
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Quote:
Originally Posted by RF Cobra
Even if there was a legitimate reason for the amount that was definitely not the way to respond. I wonder why they even bother to put the note on the web page to email questions since they don't seem willing to provide appropriate answers.

I did notice that while they state they ship UPS they show a picture of a FedEx truck. Maybe that is why it costs so much, they are paying 2 shippers to send 1 package.
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