Issues with order from SSINSERTS

nascaracing · 01-05-2009, 08:12 PM

This is a message to all people who may want to purchase items from ssinserts. I recently purchased a stainless header plate for my 07 GT500, and I received today. I pulled it out of the box, and went to lay it on the front to see what it really looked like, I was not happy with it. I called ssinserts and was greated with only a hello, NO business name, nor persons name, when I explained that I had ordered the stainless header plate for my car and was not happy with it, and was told in a very stern voice that I had not installed it correctly. I then told the person on the other end of the phone that I had not even installed it, and I wasn't even sure who I was talking to, as he didn't even state the company, nor his name. I was then told "FU&* YOU" and was hung up on.

I have purchased items from them before, and was very happy with them, but after this episode it will be the last time I ever deal with them again. There are plenty of other companies out there for mustang parts. I'm only writting this as I feel other people need to know how I was treated, and they may be next. I'm not telling anyone not to purchase items from them, only be carefull if you have to return it.

**cobrabitn** · 01-05-2009, 09:16 PM

Thanks for the heads up, if I were going to order chrome letters, it would be from here: http://www.stainlessbumperinserts.com/

01-05-2009, 08:12 PM	#1
nascaracing SCMC Member Join Date: Dec 2008 Posts: 4	Issues with order from SSINSERTS This is a message to all people who may want to purchase items from ssinserts. I recently purchased a stainless header plate for my 07 GT500, and I received today. I pulled it out of the box, and went to lay it on the front to see what it really looked like, I was not happy with it. I called ssinserts and was greated with only a hello, NO business name, nor persons name, when I explained that I had ordered the stainless header plate for my car and was not happy with it, and was told in a very stern voice that I had not installed it correctly. I then told the person on the other end of the phone that I had not even installed it, and I wasn't even sure who I was talking to, as he didn't even state the company, nor his name. I was then told "FU&* YOU" and was hung up on. I have purchased items from them before, and was very happy with them, but after this episode it will be the last time I ever deal with them again. There are plenty of other companies out there for mustang parts. I'm only writting this as I feel other people need to know how I was treated, and they may be next. I'm not telling anyone not to purchase items from them, only be carefull if you have to return it.

01-05-2009, 09:16 PM	#2
cobrabitn Dr Jekyll on the street, Mr Hyde on the track Join Date: Jun 2001 Location: Rock Hill SC Posts: 14,649	Thanks for the heads up, if I were going to order chrome letters, it would be from here: http://www.stainlessbumperinserts.com/ __________________ Cobrabitn 2016 Ruby Red Metallic with Caribou accent F-350 Crew Cab Stump Puller! 6.7 Diesel Automatic with Chrome Package, Off Road Package, 3.55 Locking axles, and Ultimate Lariat Interior Trim Package! 2017 Shelby GT350 Coupe - track car! Mods: JLT True Cold Air oil catch can 2009 Vista Blue Shelby GT 500 Coupe - Garage Queen Tinted Windows JLT True Cold Air Kit Pro-Dyno Tune 526 rwhp - 511 rwtq 1994 Rio Red Indy Pace Car #22 "Runabout" Snake in the grill MGW shift knob 1996 SVT Cobra Wheels 1969 New Lime Mustang Mach 1 Sportsroof - Second owner - bone stock with shaker. One SVT Cobra, one Shelby GT500, one 69 mach 1, and a Shelby GT350 is better than nothing! Custom Data Plates for your Mustang or Ford! Buy "Cool Merchandise" at Data Plates Plus www.dataplatesplus.com See my MSR Video here!

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