Half.com problems

svt tam · 01-28-2005, 11:56 PM

Anyone know where I can get a number to contact Half.com
I'm having problems with my purchase from them. What is the process I should proceed with when I've canceled my item that I ordered with seller but half.com still charged. Seller agreed on cancellation and has not shipped but now I have a charge on my card that shouldn't be and have no way of contacting half.com.

Thanks

msmap · 01-29-2005, 12:42 AM

Tam, get in touch with your credit card company. They should credit you and then go after the company for their money.

Twice Bitten · 01-31-2005, 05:18 PM

On the half.com homepage, click "help" in the upper right corner...it will take you to a "Buyer's Handbook" section that directs you on multiple issues. If the seller has already agreed to cancel the order, it should be up to that seller to issue a refund. Half.com is a "buyer to buyer" service and the other party has to help cancel the order, and in turn issue the refund. Hope that helps...Rachel

svt tam · 01-31-2005, 11:31 PM

thanks for all the help. got in contact w/half and everything is now ok.

01-28-2005, 11:56 PM	#1
svt tam Registered User Join Date: Feb 2003 Location: Hwy.6 @ W. Little York, Houston Posts: 202	Half.com problems Anyone know where I can get a number to contact Half.com I'm having problems with my purchase from them. What is the process I should proceed with when I've canceled my item that I ordered with seller but half.com still charged. Seller agreed on cancellation and has not shipped but now I have a charge on my card that shouldn't be and have no way of contacting half.com. Thanks

01-29-2005, 12:42 AM	#2
msmap Registered User Join Date: Feb 2002 Location: Houston (Spring), TX Posts: 1,451	Tam, get in touch with your credit card company. They should credit you and then go after the company for their money. __________________ Sherri #2215 of 2965 Shelby GT500 Verts Black on White w/blue stripes Born on 4/17/07 #2001 of the 2001 Cobra verts Black on White Born on 6/01/01, gone to a good home 5/07 #939 of 1000 Cobra Indy Pace cars Parchment on Red Born on 4/15/94 1969 Mach 1 Indian Fire Born on 1/20/69 2004 Corvette C5 Coupe LeMans Blue Commemerative Edition If you don't stand behind our troops, please feel free to stand in front of them

01-31-2005, 05:18 PM	#3
Twice Bitten Registered User Join Date: Jun 2003 Location: Northwest Houston Posts: 1,860	On the half.com homepage, click "help" in the upper right corner...it will take you to a "Buyer's Handbook" section that directs you on multiple issues. If the seller has already agreed to cancel the order, it should be up to that seller to issue a refund. Half.com is a "buyer to buyer" service and the other party has to help cancel the order, and in turn issue the refund. Hope that helps...Rachel __________________ Preserve Democracy....have your liberals spayed and neutered

01-31-2005, 11:31 PM	#4
svt tam Registered User Join Date: Feb 2003 Location: Hwy.6 @ W. Little York, Houston Posts: 202	thanks for all the help. got in contact w/half and everything is now ok.

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